A2GO

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Autonomous Vehicle Initiative in Ann Arbor, MI

About Our Service

The A2GO service brings 4 Lexus RX 450h shuttles and one wheelchair-accessible vehicle (WAMS) to the streets of Ann Arbor. The shuttles operate using self-driving technology, but an Autonomous Vehicle Operator will always be in the driver’s seat to monitor the vehicle’s behavior and ensure safety for all on board.

For questions or support, please contact May Mobility at 734.800.4608. Or by email at support@maymobility.com

Hours of Operation

Monday – Friday: 8am-8pm
Saturday & Sunday: No service

Cost

A2GO is free for riders.

How to ride #A2GO

1. Download the May Mobility app along with the !important app.
2. Put in your destination in the May Mobility app.
3. Walk to your pickup spot and hop in when your shuttle arrives!

Wait Time

Please be sure to download the May Mobility app to get the most up-to-date information regarding our current wait time for a vehicle.

Attendant

Each vehicle will have an attendant. The Autonomous Vehicle Operators are on board to monitor the vehicle and intervene if there should be a need to do so. Additionally, they are present to help answer your questions and provide feedback that helps improve the service.

Age

All children under the age of 12 must be accompanied by an adult 18 years or older.
Babies, toddlers, and young children may only ride if their adult guardian has the appropriate safety seat available
Child Safety Seats are to be provided and properly installed by the guardian of the child.

Safety Seat Requirements

Baby

All infants and toddlers should ride in a secure rear-facing car safety seat

Toddler/Preschool

All children who have outgrown the rear-facing weight or height limit for their car safety seat should use a forward-facing car safety seat with a harness.

COVID Protocols

May Mobility is still requiring that Autonomous Vehicle Operators and riders wear a face mask in accordance with the Federal Transit Administration’s federal mask requirement for transit systems. As the public health guidelines around Covid-19 evolve, May Mobility will continue to make updates in order to provide the best and safest solution for riders and their Autonomous Vehicle Operators.

This route is brought to you by the following partners:

^{Ann Arbor SPARK, an economic engine within southeast Michigan, is cultivating a network of business and manufacturing excellence. Whether you are launching your first startup, a seasoned entrepreneur, or the CEO of a Fortune 500 company, our services can help you succeed.}

^{!important Safety Technologies develops a mobile app able to detect users to alert A2GO’s vehicle of potential collisions with users, whether they are pedestrians, cyclists, on wheelchairs, motorcyclists or else. Protect yourself and help us raise safety in Ann Arbor, download the app for FREE on https://www.important.com}

^{Mcity at the University of Michigan brings together industry, government, and academia to improve transportation safety, sustainability, and accessibility for the benefit of society. It is home to world-renowned researchers, a one-of-a-kind test facility for advanced mobility vehicles, and on-road connected and automated vehicle deployments.}

^{4M is a premier operator of lifestyle assets created through the alchemy of space, cost, style, and convenience. When you step onto the 4M campus, you will see and feel what that alchemy is all about. Exceptionally curated living and working spaces. End-to-end mobility solutions. Flexibility and space to grow. Feel the energy. Experience the efficiency. Thrive the 4M way.}

Elementary School Age

All children whose weight or height is above the forward-facing limit for their car safety seat should use a belt-positioning booster seat until the vehicle lap and shoulder seat belt fits properly, typically when they have reached 4 feet 9 inches in height and are between 8 and 12 years of age.

Middle School to Adult

When children are old enough and large enough to use the vehicle seat belt alone, they should always use lap and shoulder seat belts for optimal protection.

All children younger than age 13 should be restrained in the rear seats of vehicles for optimal protection.

Autonomous Vehicles

About the Vehicles

An autonomous vehicle can navigate itself without a human. Autonomous vehicles are more commonly known as self-driving vehicles.

How it Works

May Mobility uses unique technology to collect data from the shuttle each time it is on the road. This improves the shuttle by giving it the ability to “think” on the road and grow smarter.

Accessibility

How to ride the shuttles if you use a wheelchair?

A wheelchair-accessible shuttle is available on demand. Please select in the May Mobility app that you need a wheelchair-accessible shuttle.

Our Autonomous Vehicle Operators announce when approaching your destination when requested to help individuals who have visual or hearing impairments.

How to ride the shuttles if you don’t have a smart device?

Call 734.800.4608 to schedule a ride if you are unable to download the app.

Additional Details

Luggage

There’s limited floor space for bags and carry-on items and there is no trunk for storage.

Bike Racks

There are no bike racks on the A2GO vehicles.

Prohibited Activities

Animals – Only certified service animals are allowed in the A2GO vehicles.

Eating and Drinking – There is no eating or drinking allowed in the shuttles.

Smoking – There are no tobacco products or vaping, smoking allowed in the vehicles.

Alcohol – Alcohol products are not allowed in vehicles.