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About Our Service
The A2GO service brings 4 Lexus RX 450h shuttles and one wheelchair-accessible vehicle (WAMS) to the streets of Ann Arbor. The shuttles operate using self-driving technology, but an Autonomous Vehicle Operator will always be in the driver’s seat to monitor the vehicle’s behavior and ensure safety for all on board.
May Mobility is still requiring that Autonomous Vehicle Operators and riders wear a face mask in accordance with the Federal Transit Administration’s federal mask requirement for transit systems. As the public health guidelines around Covid-19 evolve, May Mobility will continue to make updates in order to provide the best and safest solution for riders and their Autonomous Vehicle Operators.
Hours of Operation
Monday – Friday: 8am-8pm
Saturday & Sunday: No service
How to ride
- Download the May Mobility app along with the !important app.
- Put in your destination in the May Mobility app.
- Walk to your pickup spot and hop in when your shuttle arrives!
A2GO is free for riders.
Please be sure to download the May Mobility app to get the most up-to-date information regarding our current wait time for a vehicle.
Each vehicle will have an attendant. The Autonomous Vehicle Operators are on board to monitor the vehicle and intervene if there should be a need to do so. Additionally, they are present to help answer your questions and provide feedback that helps improve the service.
- All children under the age of 12 must be accompanied by an adult 18 years or older.
- Babies, toddlers, and young children may only ride if their adult guardian has the appropriate safety seat available
- Child Safety Seats are to be provided and properly installed by the guardian of the child.
Safety Seat Requirements
All infants and toddlers should ride in a secure rear-facing car safety seat
All children who have outgrown the rear-facing weight or height limit for their car safety seat should use a forward-facing car safety seat with a harness.
Elementary School Age
All children whose weight or height is above the forward-facing limit for their car safety seat should use a belt-positioning booster seat until the vehicle lap and shoulder seat belt fits properly, typically when they have reached 4 feet 9 inches in height and are between 8 and 12 years of age.
Middle School to Adult
When children are old enough and large enough to use the vehicle seat belt alone, they should always use lap and shoulder seat belts for optimal protection.
All children younger than age 13 should be restrained in the rear seats of vehicles for optimal protection.
About the Vehicles
An autonomous vehicle can navigate itself without a human. Autonomous vehicles are more commonly known as self-driving vehicles.
How it Works
May Mobility uses unique technology to collect data from the shuttle each time it is on the road. This improves the shuttle by giving it the ability to “think” on the road and grow smarter.
How to ride the shuttles if you use a wheelchair?
A wheelchair-accessible shuttle is available on demand. Please select in the May Mobility app that you need a wheelchair-accessible shuttle.
Our Autonomous Vehicle Operators announce when approaching your destination when requested to help individuals who have visual or hearing impairments.
There’s limited floor space for bags and carry-on items and there is no trunk for storage.
There are no bike racks on the A2GO vehicles.
Animals – Only certified service animals are allowed in the A2GO vehicles.
Eating and Drinking – There is no eating or drinking allowed in the shuttles.
Smoking – There are no tobacco products or vaping, smoking allowed in the vehicles.
Alcohol – Alcohol products are not allowed in the vehicles.